Worst Technology Integration In The PracTICE

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Evolution of Education: Wordle Logo.


Worst Technology Integration In The PracTICE

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sharing-iconStrange title of a blog, isn’t it? Reality OR fiction? It is REALITY, sorry to say that, I lived it! SO… I decided to share it with YOU dear readers to make sure that YOU don’t have to face it YOURSELVES as it could be very dangerous for YOUR health and as it is NOT professional at all what happens on some places (Communes and Government)! This story shows what is: a lack of knowledge, ignorance, naivety, miser, NO BUDGET and the responsibility of some people! There is a deep need, a MUST for Quality-Control!

===> There is ALSO a MUST that persons who have a responsibility job to follow courses to have the knowledge about what is happening in the 21st Century while using the new technologies, called “ICT” (Information and Communication Technologies)! <===

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===> NO “Communication” between the different services is lethal for an organization, remember the letter “C” in “ICT” which means “Communication“! <===

When Communes and Government are employing ONLY degrees or big diplomas who are dating more than ten (10) years ago then this is showing in practice where the competency is!!! And when they have ALSO staff members without the necessary 21st Century knowledge about ICT, then the situation comes out like described below…

This is certainly NOT a personal attack, BUT it needs to get said to go for BETTER and for QUALITY as well as for a healthy working environment!

When people with responsibility for the public act with a middle age mentality to integrate 21st Century technology then this comes out:

Scenario explication:

Imagine that YOU have a pool of eight (8) computers with Windows as OS (Operating System) for the public where:

  • Two (2) of them are NOT working (Out Of Order) since three months
  • Four of the PC’s run on Windows 7
  • Two (2) of the PC’s run on Windows XP (!!!)
  • Some of the PC’s run on Microsoft Office 2003 (!!!)
  • Some of the PC’s run on Microsoft Office 2007 (!!!)
  • Some of the PC’s run on Microsoft Office 2010
  • On ALL of the PC’s persons can’t run applications who need Flash, Adobe applications as the updates are NOT made for months!

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Flash Vulnerability

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  • None of the PC’s has updated browsers, they ALL fail the update tests ===> check below!
  • NONE of the PC’s has an unzip program installed, so impossible to unzip attachments from the mails to make them readable!!! Their are OpenSource versions (FREE), why are they NOT installed!?
  • The Network Printer doesn’t work anymore since 1 week and the employees need to use a USB to copy the documents. Once the documents copied to the USB they need to go to their own office (I will explain later below...) where there are three PC’s and ONLY one where it is possible to print out on a different printer (YES, there are two printers…) who is NOT integrated in the Network, to print out the document and to handle it out to the users! A lot of walking around for... 😦

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SO… Let’s come now to the office PC’s:

  • There are three (3) PC’s
  • They run ALL on different Microsoft Office versions: Office 2003, Office 2007  and Office 2010 (!!!)
  • ONLY one (1) is able to print out (actually) on the printer who is NOT integrated in the Network!
  • It is ONLY possible to use OUTLOOK on one (1) of the PC’s, on others it doesn’t work!
  • On some of those three PC’s it isn’t possible to connect an USB on the front as the front interface is probably defect!!!

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What needs to get said is that the employees can’t make any updates as they don’t have Administrator rights to do so!

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 What Does This Mean For The Working Staff!?

programmerman2

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I just describe it in one phrase: THEY get nearly mad and that are UNACCEPTABLE WORKING CONDITIONS!!!

People who accept still to work on such places will face certainly one day serious health problems, body and brain!!!

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In the practice this means that when someone is working on the office PC on an urgently needed document for the clientele needs to stop his work when somebody else needs to use the USB to print out a document, switching PC with other staff members! In the practice I needed on one day 6 hours to write ONLY one phrase on a Word document, because of such a confuse situation!!! Unbelievable BUT TRUTH!!!

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Working under such conditions (there are still some other, which I don’t publish yet…) breaks down the energy of the staff and after three days working they are already out powered!!! The permanent switch from one “OS” installed to an other one (Windows XP and Windows 7), from Microsoft Office 2003 to Microsoft Office 2007, Microsoft Office 2010 and the technical problems which the staff has to deal with on a daily base, adding to serve a frustrated and aggressive clientele isn’t a healthy work atmosphere!

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This is an HORROR SCENARIO on a daily base and this in the 21st Century 😦

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It is to hope that one day the responsible people of such working (???) places will take their responsibility to change it to a ===> human way of working <===  

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How Could It Be Made Better?

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thumbsupnathaneady01First of ALL, invite the responsible staff members (NOT ONLY one…) of that service and ask them in a meeting where the problems are! BE REALISTIC and professional and don’t tell them to provide themselves a list of what is going wrong! When having read the above YOU MUST agree that those people don’t have neither the time, nor the working opportunities, nor the motivation anymore (impossible…) as ===> THEY are already OVERLOADED!!! <===

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Health problems, increase of sick-leave are the consequences… read following blog to find out more:

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A good idea might be ALSO to employ one of those persons for quality control as they know about what is going wrong!

===> Employ also people with field experience and NOT ONLY with degrees (diplomas), WE are talking about practice and NOT theory!!! BETTER even, let the responsible people work themselves in those areas for at least two days to find out about… <===

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Since today (June 11, 2013) in a meeting, THE DIRECTION got an official report with ALL the mentioned problems! Even while not working anymore for that service I will keep an eye on it…

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Stay tuned for next blogs and FREE courses 😉

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